Live now · Bangladesh → USA · 09:07 PM BST

RearOps Global

Remote Operations. Real Careers.

We run the complete back office for service businesses across the United States: every call answered, every job logged, every dollar accounted for. Operated from Bangladesh, built to a standard your customers can hear.

Work with us Join our team
Entrusted with the operations of
Xpro Locksmith LLC logo
Xpro Locksmith LLC · Wisconsin, USA · xprolocksmith.com
What we have
1
Customer Support 24/7 dispatching, call handling, and customer care for every job.
2
Billing Deal logging, technician payroll, and daily financial reporting.
3
Quality Call audits and performance checks on every dispatcher's work.
4
Business Development Work statistics, lead ROI, and growth analysis for smarter decisions.
24/7 DISPATCH  ✦  CUSTOMER SUPPORT  ✦  BILLING & ACCOUNTS  ✦  QUALITY ASSURANCE  ✦  DATA MANAGEMENT  ✦  BUSINESS DEVELOPMENT  ✦   24/7 DISPATCH  ✦  CUSTOMER SUPPORT  ✦  BILLING & ACCOUNTS  ✦  QUALITY ASSURANCE  ✦  DATA MANAGEMENT  ✦  BUSINESS DEVELOPMENT  ✦  
24/7US-hours coverage
4 ShiftsAround-the-clock rota
SOP-DrivenDocumented procedures
Dedicated PodsOne team per client
What we do

Complete Internal Operations

Your business in one pack: four departments working as one team behind your company, so you can stay focused on the field.

All services →
Coverage

All Time Zones

Our operation grows out of Bangladesh and reaches every corner of the American business day. Watch the light: work flows out, answers flow back.

BANGLADESH 09:07 PM
Pacific08:07 AM
Mountain09:07 AM
Central10:07 AM
Eastern11:07 AM
Click to see the full US time-zone map ↗
How we work

Dedicated Pod

Your business gets its own trained team operating under written procedures, not anonymous agents juggling ten accounts at once.

Team planning session
STEP 01

We learn your operation

Service areas, pricing rules, technicians, and tools. Everything is documented into procedures your pod follows precisely.

Support team at work
STEP 02

Your pod goes live

Trained dispatchers and billing staff cover your business hours in shifts, supervised by an operations lead who audits quality daily.

Reports and analytics dashboard
STEP 03

You see everything

Daily summaries, monthly profit reports, and lead ROI breakdowns. Full transparency into the work being done in your name.

Read more about our process →
Current projects

Businesses running on RearOps

Not promises. A live operation, running every day, that you can call and hear for yourself.

Active · Full Operations

Xpro Locksmith LLC

Locksmith services · Wisconsin, USA · Multi-state coverage

RearOps runs the complete internal operation of Xpro Locksmith: every customer call, every dispatched job, every invoice, and every report, around the clock, across every US time zone Xpro serves.

24/7 dispatch & customer support Billing & technician payroll Data & records management Quality audits & ROI reporting
Visit xprolocksmith.com ↗

Your business could be next

We take on a limited number of clients, and each one gets a dedicated pod built around their operation. Tell us what is weighing you down, and we will show you what handing it over looks like.

Start the conversation
Our story

Built on Brotherhood

RearOps Global began inside a growing American locksmith company, answering its calls and balancing its books from Bangladesh. Today it is an independent operations company serving US service businesses, and it exists because two brothers gave one dispatcher a chance to grow.

Read the full story →
Xpro Locksmith logo
Founding Client: Xpro Locksmith LLC Wisconsin, USA · xprolocksmith.com
Two business partners shaking hands
What we stand on

Principles before Profit

Our workplace and our client agreements are built on three principles, with no ambiguity in what we promise, what we charge, or how we treat people.

Trust

the duty of safekeeping

Your customers, your data, and your reputation are held as a trust. We protect them the way we would protect our own.

Fairness

justice in every dealing

Clear contracts, clear pay, clear rules, applied equally to every client and every team member, without exception.

Excellence

doing work beautifully

Every call answered, every record accurate, every report on time. Good enough is not our standard.

Careers

Career path, from your home

We hire, train, and promote from within. Every role has a written standard, a fair salary band, and a defined next step. Start at the entry level with full training provided, and grow into leadership as far as your work takes you. Fully remote, from anywhere in Bangladesh.

Structured GrowthA written promotion ladder from entry level to full team leadership.
Structured TrainingOne month of structured remote training until you are fully job-ready.
Fair RewardsFixed salary bands, Festival bonus, Recognition bonus, and performance bonus.
Learn more: career path and current openings →
Contact

Let's take work off your plate

Tell us about your business and the operations weighing you down: dispatch, support, billing, or all three. We'll reply within one business day.

For businesses info@rearops.com For job applicants career@rearops.com