Careers

Build your Career with us

We hire, train, and promote from within. Every role has a written standard, a fair salary band, and a defined next step.

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Why RearOps

What working here actually gets you

Structured Growth A written promotion ladder from entry level to full team leadership. Promotions follow performance, not favoritism.
Structured Remote Training One month of structured training until you are fully job-ready. Freshers are welcome.
Fair Rewards Fixed monthly salary bands, Festival bonus, Recognition bonus, and performance bonus.
Fully Remote Work from home, anywhere in Bangladesh, serving international clients.
Equipment Support Company-provided noise-canceling headphones after probation.
Clear Rules Written policies, transparent reporting lines, and fair treatment for everyone. No ambiguity about your pay, your role, or your standards.

Your growth ladder

Every department has a written promotion path. You enter at the start of a role and grow within it through performance review.

Customer Support
Junior Dispatcher Entry level. Full training provided, freshers welcome.
Senior Dispatcher Independent call handling and job ownership.
Lead Dispatcher Shift leadership and quality checks.
Deputy Supervisor Team coordination and escalations.
Customer Support Supervisor Full pod management and supervision.
Customer Support Manager Reserved Reserved seat, to be filled as the department grows.
Billing & Business Development
Billing Associate The input layer: enters and cross-checks all billing data.
Billing Analyst The analysis layer: verifies data and turns it into reports and decisions.
Billing Manager Reserved Reserved seat, to be filled as the department outgrows a single Analyst.
Current openings

We are hiring now

Now Hiring

Junior Dispatcher

Customer Support Department · Full-Time · 100% Remote · 6 hrs/day, 6 days/week

What you will do

▸Answer inbound calls from US customers and record job details accurately
▸Coordinate with field technicians and keep customers updated throughout each job
▸Log jobs and appointments in our systems following clear, documented procedures
▸Follow up with customers to confirm satisfaction and completed payments

Working hours: choose your shift

6-hour shifts aligned with US business hours. You will be assigned one fixed shift (Bangladesh time):

SHIFT A4:00 PM to 10:00 PM
SHIFT B10:00 PM to 4:00 AM
SHIFT C4:00 AM to 10:00 AM
SHIFT D10:00 AM to 4:00 PM

What we look for

▸Fluent spoken English with clear pronunciation
▸Moderate typing speed, with accuracy
▸Basic PC skills; comfortable navigating browsers and web-based tools
▸Working knowledge of office suites (Docs/Word, Sheets/Excel)
▸Laptop or desktop, stable internet, and a quiet workspace
▸Reliability, attention to detail, and willingness to follow structured procedures

What we offer

▸Fixed monthly salary with a defined promotion path
▸1-month structured remote training until you are fully job-ready
▸Festival bonus, Recognition bonus, and performance bonus
▸Noise-canceling headphones after probation
Apply now: career@rearops.com

Email your CV and a 30 to 60 second English voice recording introducing yourself to career@rearops.com. Subject: Junior Dispatcher, Your Name, Preferred Shift.