Our story

Built on Brotherhood

From one dispatcher's headset in Bangladesh to an independent operations company serving businesses across America.

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It started with a headset

Our founder, Misbahul Alam Sajid, did not start with a company. He started with a headset. He joined Xpro Locksmith LLC of Wisconsin as a dispatcher, taking customer calls from the other side of the world and learning the trade one job at a time.

Two brothers who trusted

The owners of Xpro, Mohammad Al Shahwan and Mohammad Atari, did something rare: they trusted. They taught him the business, gave him room to build, and promoted him step by step until he was running the company's entire internal operation as Managing Director. Dispatching, billing, quality, and recruitment, the systems that keep a field business alive, were built and refined under their backing.

Mohammad Al Shahwan
Mohammad Al Shahwan Co-owner, Xpro Locksmith LLC
Mohammad Atari
Mohammad Atari Co-owner, Xpro Locksmith LLC

From one company to many

RearOps Global was born from that journey. It takes everything learned inside one American company and offers it, with the same care and the same standards, to service businesses across the United States. What started as one dispatcher answering one phone line is now a structured operations company with departments, documented procedures, and a growing team in Bangladesh.

To Shahwan and Atari: this company carries your trust in its foundations. We remain grateful to the people who trusted us first.

Xpro Locksmith logo
Founding Client: Xpro Locksmith LLC Wisconsin, USA · xprolocksmith.com
Leadership

Meet our Founder

Misbahul Alam Sajid, CEO and Founder of RearOps Global

Misbahul Alam Sajid

CEO & Founder, RearOps Global

Misbah structures the business and leads every department inside it. He designed the company's organizational architecture: the roles, salary bands, performance standards, and written policies that make RearOps run without confusion.

Day to day, he oversees Customer Support, Billing, Quality, Recruitment, and Business Development, builds the systems and workflows the teams operate on, and audits the numbers that go to clients. He also continues to serve as Managing Director of Xpro Locksmith LLC, the company where his journey began.

His standard is simple: clear agreements, fair treatment, and work done beautifully.

See what we stand on →